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.btn:hover:not(:disabled)>span{transform:none}.qyZMBW_followUpPage .btn:focus-visible{outline:2px solid var(--btn-primary-background-color);outline-offset:3px}.qyZMBW_followUpPage .btn.outline{color:var(--btn-secondary-text-color);border-color:var(--btn-primary-background-color);background:var(--btn-secondary-background-color)}.qyZMBW_followUpPage .btn.outline:hover:not(:disabled){color:var(--btn-primary-text-color);border-color:var(--btn-primary-background-color);background:var(--btn-primary-background-color);filter:none}.qyZMBW_followUpPage .btn.outline:active:not(:disabled){color:var(--btn-primary-text-color);border-color:var(--btn-primary-background-color);background:var(--btn-primary-background-color);filter:none}.qyZMBW_followUpPage .btn.outline:focus{color:var(--btn-primary-text-color);border-color:var(--btn-primary-background-color);background:var(--btn-primary-background-color);filter:none}.qyZMBW_pageHeader,.qyZMBW_sectionHeader{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:1rem;display:flex}.qyZMBW_pageHeader{margin-bottom:1.75rem}.qyZMBW_pageGrid{grid-template-columns:minmax(0,1fr);grid-template-areas:"sidebar""heading""conversation";gap:1.25rem 1.5rem;display:grid}.qyZMBW_sidebar{grid-area:sidebar}.qyZMBW_sectionHeader{grid-area:heading}.qyZMBW_conversation{grid-area:conversation}.qyZMBW_conversation,.qyZMBW_sidebar{flex-direction:column;gap:1.5rem;min-width:0;display:flex}@media (min-width:1000px){.qyZMBW_pageGrid{grid-template-columns:minmax(0,1fr) clamp(340px,30vw,400px);grid-template-areas:"heading.""conversation sidebar";align-items:start}}.qyZMBW_caseDetails,.qyZMBW_notifications,.qyZMBW_writeMessage{border:1px solid 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.625rem;font-size:.8125rem;font-weight:500;line-height:1.5;display:inline-flex}.qyZMBW_messages{flex-direction:column;gap:1rem;min-width:0;display:flex}.qyZMBW_sectionHeader{margin-bottom:0}.qyZMBW_sectionHeader h2{align-items:center;gap:.625rem;display:flex}.qyZMBW_messageCount{color:var(--follow-up-muted);font-size:.875rem;line-height:1}.qyZMBW_emptyState{border:1px dashed var(--follow-up-border);background:var(--follow-up-tint);border-radius:20px;padding:2rem 1.5rem}.qyZMBW_message{border:1px solid var(--follow-up-border);background:#fff;border-radius:20px;min-width:0;overflow:hidden}.qyZMBW_message.qyZMBW_isMe{background:var(--follow-up-tint);border-color:var(--follow-up-border-active);border-left:4px solid color-mix(in srgb, var(--follow-up-brand) 80%, var(--follow-up-accent));margin-left:clamp(0px,8vw,4rem)}.qyZMBW_message.qyZMBW_isMe .qyZMBW_messageHeader strong{color:var(--follow-up-ink)}.qyZMBW_message:not(.qyZMBW_isMe){margin-right:clamp(0px,8vw,4rem)}.qyZMBW_messageHeader{overflow-wrap:anywhere;flex-wrap:wrap;justify-content:space-between;align-items:baseline;gap:.375rem 1rem;padding:1.125rem 1.25rem 0;font-size:.9375rem;display:flex}.qyZMBW_messageHeader strong{color:var(--follow-up-accent);font-weight:600}.qyZMBW_timestamp{color:var(--follow-up-muted);font-size:.8125rem}.qyZMBW_textMessage{white-space:pre-wrap;overflow-wrap:anywhere;padding:.875rem 1.25rem 1.25rem}.qyZMBW_message>.qyZMBW_attachments{padding:0 1.25rem 1.25rem}.qyZMBW_message .qyZMBW_attachments h4{margin-bottom:.625rem;font-size:.875rem;font-weight:600}.qyZMBW_messageActions{background:var(--follow-up-tint);border-top:1px solid var(--follow-up-border);justify-content:flex-end;padding:.625rem 1.25rem;display:flex}.qyZMBW_attachments ul{flex-direction:column;align-items:flex-start;gap:.625rem;margin:0;padding:0;list-style:none;display:flex}.qyZMBW_attachments ul 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