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Privacy Policy

Terms of Service / Privacy Policy / Cookie Policy / Data Processing Agreement

Privacy Policy

Privacy Policy for Slidesome ehf., reg. no. 410618-0790. If you have any questions regarding this privacy policy, please contact us at [email protected].

When you visit our website https://tilkynna.is (the “website”), and in general, use any of our services (the “services,” which includes the website), we understand that you are entrusting us with your personal information. In this privacy policy, we strive to explain to you as clearly as possible what information we collect, how we use it, and what rights you have in relation to it. We hope that you take the time to read this privacy policy carefully. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our services immediately.

This privacy policy applies to all information collected through our services (as described above, which includes our website), as well as any related services, sales, marketing, or events.

Please read this privacy policy carefully to understand what we do with the information we collect.

Table of Contents

  1. What information do we collect about you?
  2. How do we use your information?
  3. Will we share your information with others and if so, how?
  4. How do we use cookies?
  5. How long do we retain your information?
  6. How do we store your information?
  7. Your rights under data protection laws
  8. Updates and changes to the privacy policy
  9. How can you contact Tilkynna regarding this privacy policy?

1. What information do we collect about you?

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, or otherwise contact us through the website.

The personal information that we collect is dependent on the context of your interactions with us and the website. Personal information we collect may include the following:

Personal information you provide. We collect names; email addresses; usernames; passwords; billing email addresses; contact or identification data; contact preferences; job titles; phone numbers; and other similar information. Payment data. We may collect data necessary to process your payment if you purchase a subscription, such as company name, identification number, address, and other details required to create an invoice.

All personal information you provide to us must be correct and accurate, and you must notify us of any changes to such personal information.

2. How do we use your information?

We process your information based on legitimate business interests, in accordance with our contract with you, in compliance with our legal obligations, and/or your consent.

We use personal information collected through our website for various business purposes as described below. We process your personal information in line with our legitimate business interests, to enter into contracts with you, with your consent, and/or to comply with our legal obligations.

Legally, we are generally a “controller” under European data protection laws as we determine the means and/or purpose of the data processing we perform. However, if you are a customer with whom we have entered into a data processing agreement to provide corporate services to you, then you would be the “controller” and we would be the “processor” under European data protection laws as we would be processing data on your behalf following your instructions.

We use the information we collect or receive:

  • To facilitate the login process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to help create an account with us and facilitate the login process.
  • To post testimonials. We may post testimonials on our website that may contain personal information. Prior to posting a testimonial about using Tilkynna's service, we will obtain your consent to use your name and the testimonial content. If you wish to update or delete your testimonial, please contact us at [email protected].
  • Request feedback. We may use your information to request feedback and to contact you about your use of our website.
  • To enable user-to-user communications. We may use your information to enable user-to-user communications with each user’s consent.
  • To manage user accounts. We may use your information to manage and update your user account.
  • To send you information about the service. We may use your personal information to send you information about products, services, and new features and/or changes to our terms, conditions, and policies.
  • To protect our services. We may use your information as part of our efforts to keep our website safe and secure, for example, for fraud monitoring and prevention.
  • To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements, or in connection with our contract.
  • To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • To fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the website.
  • To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
  • To respond to user inquiries/offer user support. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our services.
  • To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for marketing purposes if this is in accordance with your marketing preferences. For example, when we express an interest in obtaining information about us or our website, subscribe to marketing communications, or otherwise get in touch, we will collect personal information from you. You can opt-out of our marketing emails at any time.
  • For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our website, products, marketing, and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.

3. Will we share your information with anyone and if so, how?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share data based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose. Legitimate Interests: We may process your data when it is deemed necessary to fulfill our legitimate business interests. Contract Performance: Where we have entered a contract with you, we may process your personal information to fulfill the terms of our contract. Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes, such as in response to a court order or a subpoena (including responding to public authorities to meet national security or law enforcement requirements). We may use your information where it is deemed necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.

Specifically, we may need to process your data or share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. How do we use cookies?

You can access information on how we use cookies here: Cookie Policy

5. How long do we keep your information?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). Your personal information will only be kept while you have an active account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. How do we store your information?

Processing of personal data is subject to strict control and procedures and is in accordance with best practices in this field.

We have made necessary technical and security measures to prevent personal information from being destroyed, lost, or damaged accidentally, or by unlawful means and to prevent unauthorized distribution or misuse of the personal information. All data is stored and transmitted encrypted. Despite our security measures and efforts to secure your information, it is not possible to ensure that electronic transmission over the internet or information storage technology is 100% secure, so we cannot promise or warrant that hackers, cybercriminals, or other unauthorized third parties will not be able to collect, access, steal, or modify your information inappropriately. While we will do our best to protect your personal information, the transfer of personal information to and from our website is at your own risk. You should only access the website in a secure environment.

7. Your rights under the privacy legislation

Under the privacy legislation, you have certain rights.

  • Access right
  • You have the right to access and receive a copy of all personal information that Tilkynna processes about you.
  • Right to correction
  • You have the right to have corrected personal information about you that you believe is incorrect. You can change personal information about you in Tilkynna's web system.
  • Right to deletion / the right to be forgotten
  • Individuals may have the right to request that their personal information be deleted in certain cases. This right may apply, for example, if the purpose for processing is no longer present, if the individual has successfully objected to the processing.
  • The privacy legislation specifically states that the right to erase personal information and be forgotten does not apply when the law requires that the information be retained.
  • Right to restrict processing
  • You have the right to request that processing be restricted in certain circumstances.
  • Right to object to processing
  • You have the right to object to the processing of your personal information when Tilkynna processes your personal information, e.g., for marketing emails.
  • Right to data portability
  • You have the right to receive all data related to your personal information. You can contact [email protected] to request this.
  • Right to withdraw consent
  • If you have given us consent to process your personal information, you have the right to withdraw your consent at any time. Note, however, that this will not affect the legality of the processing before it is withdrawn, nor will it affect the processing of your personal information that is carried out in accordance with other legal processing reasons besides consent.
  • Right to file a complaint with the Data Protection Authority
  • Individuals have the right to file a complaint with the Data Protection Authority regarding the processing of their personal data. In the event of a dispute over the processing of personal data, Tilkynna seeks the opportunity to resolve such disputes before a complaint is sent to the Data Protection Authority.
  • Information about the Data Protection Authority can be found at personuvernd.is.

Contact us by sending an email to [email protected] if you have any questions or comments.

8. Updates and changes to the privacy policy

We may update this privacy policy from time to time. The updated version will be indicated with a "revised" date and the updated version will take effect as soon as it is available on the website. If we make material changes to this privacy policy, we may notify you either by posting a notice on our website or by sending you a direct notice to your email address. We encourage you to review this privacy policy to stay informed about how we protect your information.

9. How can you contact Tilkynna regarding this privacy policy?

If you have questions or comments regarding this privacy policy, you can contact our Data Protection Officer (DPO), Jón Trausti Arason, by email at [email protected].