Solutions for sensitive workplace concerns

EKKO-related concerns and your workplace's response

A reporting portal can become part of your workplace's response plan, with guidance on who receives concerns and what happens next.

With Tilkynna, case managers can receive an account of an incident, request further information and keep communication, notes and case status together in one place.

Whistleblowing and reports of misconduct

Tilkynna is a whistleblowing system that gives employees a clear and secure way to report suspected breaches of the law or other misconduct. The reporting portal can also display your workplace’s procedures and explain who receives reports and what happens next.

Tilkynna supports these procedures but does not automatically provide legal protection or, on its own, ensure that your workplace meets its legal obligations.

Other sensitive concerns

Reports of suspected ethical breaches, conflicts of interest and safety issues also need a clear, secure channel. Define which concerns belong in each reporting portal and who has access to them.

Anonymous reporting and ongoing communication

Your workplace can allow reports without requiring the reporter's name. After submitting a report, the reporter can access the communication portal with a reference number and password, read replies and add information.

Anonymous reporting is a way to raise a concern, rather than a separate type of case. It can apply to EKKO-related concerns or whistleblowing. Incident descriptions and attachments may still reveal clues to the reporter's identity.

Explore the difference between anonymous reporting and confidentiality of identity

Different reporting channels, clear procedures

Separate reporting portals let you tailor guidance, questions and case manager access to each audience, such as employees or contractors.

The number of reporting portals and access to custom questions depend on the subscription plan. Book a demo to discuss which setup suits your workplace.

From receiving a report to following up

1. Publish a clear reporting channel and guidance for employees.
2. Decide who receives cases and who has access.
3. Categorise the report and request further information when needed.
4. Keep communication, notes and case status together in one place.
5. Follow up and retain or remove personal information in accordance with workplace procedures.

The workplace remains responsible for assessing each case, responding appropriately and handling it professionally.